FAQ

  • How long is MerryGlow?
    MerryGlow measures 2.7 m (8.9 ft) long, giving you plenty of length to decorate mantels, staircases, walls, doorways and more.
  • Does MerryGlow come with lights?
    Yes! MerryGlow features built-in warm LED lights, so there’s no need to purchase and arrange separate string lights.
  • How long does shipping take?
    Orders are processed as quickly as possible during the holiday season. Once shipped, you’ll receive tracking information so you can follow your order. 6-10 business days.
  • Do you offer free shipping?
    Yes! We currently offer FREE shipping on MerryGlow orders. 🎁
  • Will my order arrive before Christmas?
    Check the estimated delivery date shown at checkout for the most accurate timeframe for your location.
  • Is MerryGlow reusable?
    Absolutely! Store it safely after the holidays and bring it back out year after year.
  • Is it difficult to set up?
    Not at all. MerryGlow was designed to make decorating simple—arrange it in your desired space, shape the branches, and enjoy the glow.
  • Where can I use MerryGlow?
    Style it across mantels, staircases, walls, doorways, headboards, shelves and anywhere else that could use some Christmas magic.
  • Does it look realistic in person?
    MerryGlow is designed with lush, detailed greenery to create a fuller, more natural Christmas look once the branches are arranged.
  • Can I shape the garland?
    Yes. The flexible design allows you to arrange and shape the greenery to complement your space.
  • Do I need to buy anything separately?
    MerryGlow comes ready with its built-in lighting. Clearly list any batteries, mounting hardware, or power accessories that aren't included on your product page.
  • How do I store it after Christmas?
    Gently remove MerryGlow, arrange the branches inward, and store it somewhere clean and dry until next Christmas.
  • What if my MerryGlow arrives damaged?
    Contact our customer support team with your order information and photos of the issue, and we'll help according to our replacement/refund policy.
  • What is your return policy?
    If you'd like to make a return, contact us within 30 of delivery and we'll guide you through the process according to our return policy.
  • How can I track my order?
    Once your order ships, you'll receive your tracking information by email, making it easy to follow your MerryGlow on its way to you.